Terms of Service

Welcome to PranaJiva. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. Acceptance of Terms

By creating an account, placing an order, or using any part of pranajiva.in, you agree to these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please discontinue use immediately.

2. Eligibility & Age Restriction

By using PranaJiva, you represent and warrant that you are of legal age in your jurisdiction to form a binding contract. We reserve the right to verify age through documentation if necessary.

3. Account Registration

• You are responsible for maintaining the confidentiality of your account credentials
• You must provide accurate, current, and complete information
• You are liable for all activities that occur under your account
• Notify us immediately of any unauthorized access
• One account per person; multiple accounts may be suspended

4. Product Information & Availability

5. Orders & Payment

6. Shipping & Delivery

See our Shipping Policy for complete details.

7. Returns & Refunds

Returns are accepted within specified timeframes for eligible products. Intimate wellness products are non-returnable once opened due to hygiene regulations.

Full details in our Return & Refund Policy.

8. Prohibited Activities

You agree NOT to:

• Resell products purchased from PranaJiva without authorization
• Use the website for any unlawful purpose
• Attempt to hack, reverse-engineer, or compromise our platform
• Scrape or collect data using automated tools
• Impersonate another person or entity
• Upload malicious code or viruses
• Harass, abuse, or harm other users

Violation may result in account suspension and legal action.

9. Intellectual Property

All content on pranajiva.in—including text, graphics, logos, images, and software—is the property of PranaJiva or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. User-Generated Content

By submitting reviews, testimonials, or other content, you grant PranaJiva a perpetual, royalty-free license to use, display, and distribute your content for marketing purposes.

You represent that your content does not violate any third-party rights and is accurate.

11. Disclaimers & Limitation of Liability

12. Indemnification

You agree to indemnify and hold PranaJiva harmless from any claims, losses, or damages arising from your use of the website, violation of these Terms, or infringement of any third-party rights.

13. Privacy & Data Protection

Your use of PranaJiva is governed by our Privacy Policy, which explains how we collect, use, and protect your data. We are committed to maintaining the highest standards of discretion and confidentiality.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from these Terms or use of our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

15. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion, with or without notice. Upon termination, you must cease all use of the website.

16. Modifications to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use after changes constitutes acceptance of the revised Terms.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.